Reviews from Home Buyers & Sellers

Real Estate Agent Diane Heppner has been buying and selling homes in Frederick County, Washington County, Carroll County and Howard County, Maryland for over 24 years. Read what some of her satisfied clients have to say about their experiences with her.

Maryland Home Sellers

  • “In our very first meeting with you- you were honest and direct. You sat down with us and explained how the selling process would work and what you recommended. When it came to establishing an asking price, and later an adjusted price (you were right!), you always listened to our thoughts. In our discussions we quickly came to realize that you knew your market and the real estate of our area. You went above and beyond in many ways (i.e. obtaining a professional photographer to take pictures of the house, posting a virtual tour of the house online, and even posting it in the newspaper). You were accommodating with all of our schedule changes because of our dogs, and we must say- if our little pixie likes you then we know we chose the right person for the job! You were very thorough in explaining what each document meant before we signed, you communicated frequently and effectively, and we were never “left in the dark” at any time. You were proactive- by following up with realtors who showed the house, asking for feedback, and in coming up with ideas on how to get people in the door.Once we had definite buyers for our house it seemed as though it was “smooth sailing” from there. It is no exaggeration that selling a home is a stressful endeavor. Although, you provided the support and confidence we needed to get through it all. Through it all you were a Realtor who clearly demonstrated their expertise and professionalism. For all of the reasons above this is why we can unconditionally recommend you to our family, friends, and acquaintances. Thank you again for everything you’ve done we truly appreciate it!We hope this letter explains our belief that you are an exemplary Realtor.”

- Josh and Caitlin
Middletown, Maryland

  • “We really appreciate everything you did to help us get our new home. You really went out of your way to make our first time buying a home as “painless” as possible! We appreciate your long hours and your patience with our 1,001 questions. (We knew NOTHING about buying a house!)”


Maryland Homebuyers

  • “Thank you for once again guiding me through my latest real estate venture. As always your professionalism and competence was most reassuring! Your gift card to Home Depot is very generous and I promise you it will be put to good use. It will be great to finally be able to move into the townhouse and start making my dreams come true! You are a gem Diane and I wish all the best to you. Thank you for taking such good care of me! Warmest Wishes”

-Carolyn Nolan

  • “Once again we really appreciate your hard work on our behalf. You were very attentive to us and our needs and your efforts to make things go smoothly for us were greatly appreciated”
  • “THANK YOU…I really appreciate you going the extra distance, Your patience, the many phone calls and correspondence you made to keep me up to date with regard to the successful sale of my home. Thanks again so very much!”
  • “Just wanted to drop a note to say how much we really appreciate all of your time and effort. You were certainly a pleasure to work with! Sorry we changed our minds so much but it was worth all the time to get what we wanted. Thanks again!”